Salesforce (Service) -ERP Integration

Key Highlights

The American consumer electronics and networking company sought to optimize its business operations by integrating Salesforce with its Oracle E-Business Suite (EBS). The objective was to streamline sales processes, manage vendor information, and improve data exchange between the systems. The 2-way integration involved integrating Salesforce with EBS to synchronize Offer, Vendor, and Sales Form data bidirectionally. The integration was planned for a duration of 1 month.