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● The Customer faced difficulties in retrieving Sales Orders from Amazon Seller Central to the Oracle EBS as well as 3PL system and retrieving Order data from 3PL system to ERP.
● They also faced difficulty in obtaining approvals for four levels of security concerning restricted data tokens, such as:
LWA Token
Developer license
Identity management
PII data
● Retrieving Order fulfilment from Amazon seller central to Oracle ERP was also complex
● The Customer experienced difficulties in accurately tracking and consolidating revenue data