Customer Profile

A distinguished skincare brand established by a renowned celebrity esthetician in the year 2004. The company has garnered significant recognition for its cutting-edge and efficacious skincare products, adeptly addressing a diverse array of skin concerns. Through a diligent dedication to scientific research and formulation, the brand has successfully garnered a loyal clientele comprising beauty enthusiasts and celebrities alike. The brand offers over
50 cutting-edge skincare products, catering to diverse skin concerns.

Objective

To integrate Oracle NetSuite ERP and Oracle Planning Cloud for streamlined planning and budgeting processes, collaborative planning and data-driven decision-making. To improve forecasting accuracy, scalability, and integration with existing systems. It seeks to achieve optimized supply chain and inventory management and meet customer demands efficiently in a D2C market.

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Key Takeaways from the Case Study

Technical Challenges

● Customer has already tried multiple integration platforms and systems to integrate NetSuite and the UCM but did not get an optimized solution.

● Extraction of real time data from NetSuite and convert it into the FBDA excel sheet formats.

● All the integration platforms involved staging. The excel files gets corrupted during the staging stage due to version change, file name change or change in format of the excel.

● Oracle Cloud consumes the data in Base64 format only. Conversion of data into Base64 format was a major challenge for the most integration platforms.

● Volume of data was also a challenge as it involved creation of 40-50 excel sheets and ZIP file conversion.

● Sending data back to NetSuite in a NetSuite compatible format.